FAQs
How do I order online?
● Start shopping by browsing through the catalog and clicking on a product to be redirected to
its page for more details.
● Product details, additional photos, and sizing options can be found on the product page. Click
the “Size” button to see the available sizes of the selected product and input the desired
quantity for ordering. The customer can also change the quantity of their order from this page.
Once the customer has decided on a size, click on "Add to Cart" button to add it to their
shopping cart.
● To view and edit the items inside the cart, click the shopping cart icon seen in the upper right
corner of the page.
● By clicking the "Proceed to Checkout" button, the customer will be transferred to the
Checkout page where they shall be required to input their contact details and delivery
information.
● Delivery details, shipping methods, payment methods and the order summary can be seen on
this page. Customer details including the shipping address will be required to be filled up in
the Checkout page to place and order.
● Review all inputted details. Once done, click “Place Order” to complete the order.
● Once the order has been placed, an invoice consisting of the order details and delivery
schedule/tracking number will be sent to the inputted email address.
Which payment methods does NatGeo Store PH accept?
Via HitPay:
● Visa
● Mastercard
● QR PH
● InstaPay
● PESONet
How do you ship your orders?
The shipping courier varies depending on the shipping location. NatGeo Store PH’s fulfillment partner
uses a variety of couriers for deliveries such as Ninja Van and J&T within Metro Manila and for
provincial deliveries.
Where do you ship your items to?
NatGeo Store PH can ship almost anywhere nationwide via different couriers.
